Privacy Policy

Synkra provides a shared memory layer for AI tools. When you connect Synkra to tools you use, Synkra stores the projects, memories, preferences, summaries, decisions, facts, and setup details you choose to send into the service.

This policy applies to the Synkra website, dashboard, authentication flows, browser or extension-style surfaces, connected-tool workflows, API routes, and related services.

Account information: name, email address, authentication provider identifiers, profile metadata, subscription status, and settings.

Workspace content: projects, memories, tool names, memory types, summaries, decisions, preferences, facts, bugs, plans, and other content you submit or authorize connected tools to submit.

Usage and technical data: log data, device and browser information, IP address, approximate region, timestamps, page views, authentication events, error events, API activity, and security signals.

Billing information: payment and subscription details are handled by our payment processor. Synkra stores billing identifiers, subscription status, plan, Stripe customer ID, and Stripe subscription ID, but does not store full payment card numbers.

Synkra stores durable memories so future AI sessions can reuse context you intentionally save or authorize connected tools to save. Memories may include project decisions, plans, bugs, preferences, facts, and conversation summaries.

You control what you submit to Synkra. Do not submit passwords, payment card numbers, government IDs, health information, or other sensitive data unless a future Synkra feature explicitly asks for it and explains how it will be protected.

Memories are scoped to your account and projects. Database row-level security is used so authenticated users can access their own account data and project data.

Synkra uses Supabase Auth for email/password authentication and Google OAuth. When you sign in with Google, Synkra receives basic profile information needed to create and secure your account, such as your email address and provider identifier.

Synkra does not request Google Drive, Gmail, Calendar, or other Google Workspace content as part of basic Google sign-in. If future integrations request additional scopes, those permissions will be shown during the connection flow.

If Synkra is distributed through a browser extension or Chrome Web Store listing, extension permissions will be used only to provide the features described in that listing and this policy.

Synkra does not sell user data, does not use user data for unrelated advertising, and does not transfer user data except as needed to provide the product, comply with law, prevent abuse, or with your explicit direction.

Synkra does not use private workspace content, browsing content, or connected-tool content to train third-party foundation models unless you explicitly choose a feature or integration that sends selected content to a third-party AI provider.

We use information to provide the product, authenticate users, sync memory across connected tools, personalize your workspace, process subscriptions, prevent abuse, debug issues, improve reliability, and communicate product or account updates.

We may review limited account, usage, or error information to support users, investigate abuse, comply with legal obligations, and keep Synkra reliable. We do not sell user content or personal information.

Synkra may share data with service providers that help operate the product, including hosting, database, authentication, email, analytics, payments, support, and infrastructure providers.

When you connect a third-party tool, data shared with that tool is also governed by that tool's own terms and privacy policy. You are responsible for choosing which tools to connect and what information to sync.

We use reasonable administrative, technical, and organizational safeguards designed to protect user data. No internet service can guarantee absolute security, but production access is limited and sensitive secrets are handled through environment configuration.

We retain account and workspace data while your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. You can request deletion of your account or data by contacting support.

You can update account information, disconnect integrations, delete workspace content where available, and request access, correction, export, or deletion of personal information.

Depending on where you live, you may have additional privacy rights under local law. We will respond to valid requests as required by applicable law.

To request account deletion, data deletion, access, correction, or export, contact support@getsynkra.com from the email address associated with your Synkra account.

Deletion requests may not remove data we must retain for legal, security, tax, fraud-prevention, billing, or dispute-resolution reasons, but we will limit retained data to what is necessary.

Synkra is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to Synkra, contact us so we can review and delete it where appropriate.

We may update this policy as Synkra changes. If we make material changes, we will update the date above and provide additional notice when required.